FAQ

General Information

Check-in and Check-out times Check-in and Check-out times

Check-in is at 16:00h and check-out is at 10:00h. You can let our house manger Maite know what time you arrive. She will welcome you and can give you a tour through the house.

Pets Pets

Pets are allowed, but please not on the couches or in the bedrooms.

WIFI network WIFI network

There is free WIFI available, but as there is no glass viber the internet speed is not very high. You can watch a Netflix serie, but not with multiple devices at the same time. Downloading some movies or series in advance is a good option, or watch one of our DVD's. 

Frequently Asked Questions

How far is the house from the airport? How far is the house from the airport?

The house is situated between two airports, Bordeaux (70 min drive) and Bergerac (35 min drive). On both airports you can easily rent a car, but you can also take a taxi from Bergerac (50-60 EUR) or a train from Bordeaux to the train station of Saint-Foy-La-Grande which is less than 10 min from our house.

Is there a baby bed? Is there a baby bed?

Yes everything is available for baby's, including a two baby beds, two baby chairs, changing table, diaper champ, and lost of toys.

Is the pool heated? Is the pool heated?

The pool is not heated and is open from May - September, the rest of the year the pool is closed.

Can we use the fire places? Can we use the fire places?

In winter the fireplaces can be used, but in order for you to safely use it, please consult our house manager (Maïté) for more details.

Can we park our car at the house? Can we park our car at the house?

We have place for at least 6 cars, so this should not be a problem.

Is there an alarm for the pool? Is there an alarm for the pool?

Yes there is. As the pool is not fenced we have installed an alarm that detects people walking towards the pool and an alarm is triggered. 

What type of coffee machine is there? What type of coffee machine is there?

There is a machine that makes coffee from whole beans and also has the option to make a cappuccino. There's also a tradtional machine with filter coffee. 

Is there a BBQ? Is there a BBQ?

Of course! There is a large BBQ available on the terrace. It can be heated with logs or with normal charcoal. Please remember to clean it after use. 

There is a book shelf, can we just take a book from there? There is a book shelf, can we just take a book from there?

Yes, we invite you to take a book from there and you can even take it home if you haven't finished it during you stay. 

Are there toys for kids? Are there toys for kids?

Yes, we have toys for kids all ages including, Duplo, cars and dolls for the young ones, but also board games, footballs, jeu de boule, table tennis for the older ones.